SHIPPING & DELIVERY
We provide free shipping for all products. All orders placed with www.upchome.in would be shipped through our reputed courier partners. We understand urgency of product delivery and we strive to dispatch product within 24 hours of your order. In case of un-avoidable circumstances, we will dispatch latest in 3 working days or else will make up to you by providing discount coupons. M/s U.P.Ceramics & Potteries Pvt Ltd only holds the responsibility of handing over the consignment to the courier company in max 3 working days of order placement and payment receipt. It will be in no case liable for the delivery delays made by the courier company.
Our Flexible and Friendly 7 days Replacement policy is always there for peace of mind. We make Replacement of ‘Defective’ or ‘Damaged’ products .To initiate Replacement, kindly mail us on firstname.lastname@example.orgKindly share photo, video proof of the defect. The defect/damage should be clearly visible in the proof. We strive hard to resolve up to your satisfaction.
In case you don’t like the product and would like to return it, you must ship the product back to us on your own expense. We will refund the amount to original payment mode as soon as we receive back the order.
TRACKING YOUR ORDER
We will share the tracking details via Email/SMS when the product is dispatched.